As the chief information officer of an IT business, how do you essentially define your role?
While some may talk about on-paper job roles, when I think about the responsibilities of a CIO, I often find myself thinking about a vague outline of possibilities. As the tech world is grooving toward more service and data-centric processes, the CIO’s role in fast-moving businesses is constantly evolving at a propelling pace. And often times, the CIO himself isn’t aware of how he is transitioning into one of the most needed technology leadership needs.
So, let’s define the changing role of the modern CIO and the business-critical need for techno-leadership skills. But let’s first explore the most basic query about the role of a CIO.
Does The Role Of CIO Require A Tech Background?
As the chief information officer of an IT business, how do you essentially define your role?
While some may talk about on-paper job roles, when I think about the responsibilities of a CIO, I often find myself thinking about a vague outline of possibilities. As the tech world is grooving toward more service and data-centric processes, the CIO’s role in fast-moving businesses is constantly evolving at a propelling pace. And often times, the CIO himself isn’t aware of how he is transitioning into one of the most needed technology leadership needs.
So, let’s define the changing role of the modern CIO and the business-critical need for techno-leadership skills. But let’s first explore the most basic query about the role of a CIO.
Does The Role Of CIO Require A Tech Background?
Does The Role Of CIO Require A Tech Background?
The answer is both yes and no. Of course, you will not be writing codes or building applications. So, core tech expertise could give you an edge, but it’s not a prerequisite. However, in all probabilities, you, as a CIO, will spend 90% of your time thinking of technology. More precisely, you’ll spend your time on ways to take advantage of technology and bring digital agility to your business.
It’s important to understand that your role is the bridge between your firm’s business vision—closely securing the knots, ironing out integration issues and securing platforms that can untap new channels of revenue. To put it straight: The most important role of a CIO is to unravel value generation for a business through the correct use of channels or platforms. It is less about technology and more about being in alignment with a firm’s digital vision.
CIOs As The Facilitator Of Digital Transformation
As the CIO of a fast-moving business, building digital dexterity should be the C-suite’s top priority. Hence, it is extremely essential for CIOs to understand that digital transformation isn’t a one-day process. As much as a CIO needs to be digitally literate, they must also promote digital literacy across the departments of the business.
Also, the trends in the digital market keep emerging one after the other in waves. So, no matter how proactive and far-sighted a business is, there will always be something new to implement and integrate. A CIO can be a technologist, preferably a strategist, but most importantly, they have to be a catalyst for facilitating this shift within the organization.
Regardless of the CIOs title, their purview is deeply ingrained across departments like operations, finance, legal, sales and marketing. As the torch-bearer of digital literacy across departments, it is the CIOs function to promote a collaborative spirit within departments, involving all stakeholders to work toward transforming all digital investments to significantly grow and transform.
CIO As The 360-Degree Value Creator
The world of IT has already seen a significant shift. From once being referred to merely as a cost center, it has now emerged as a tool for value creation and a catalyst for business model change. As businesses across the world are moving from legacy systems toward platform-based revenue centers, the role of technology leaders, too must shift toward value creation at the core.
A CIO must remember that rapidly developing technology tools is not the end goal. The leaders of tomorrow should narrow their focus on being the bridge between technology, revenue, and 360-degree value for all stakeholders. As the CIO, your prime focus should be architecting seamless customer journeys and experiences through relevant business model change.
CIOs Juggling Data Protection And Experiments
The modern IT business is largely capacitated by enterprise data and analytics capabilities. As much as it is crucial to protect data from breach concerns, it is also important to experiment with data functions to stay ahead of the competition. The trick is to bring about the right semblance or coordination between data engineering and ML that empowers business functions.
In this regard, we see the CIO’s most critical function of protecting the other side of the digital investment coin: digital risk management. A CIO must recognize that while database experiments are a must, and individual risks might seem minor at the start, they have the potential to emerge as major factors in the processes, customers, employees, and, most importantly, the brand. Thus, the CIO must take into account the enterprise’s view of digital risk, analyze it to the best of their capabilities and drive digital risk management strategies.
CIOs Of Tomorrow—The Catalyst Of Cultural Change
Organizational culture is at the root of any IT business, and the CIO is one chair that connects the dots (data, digital, platforms, risks, values, revenue and culture). While most departments are occupied with their own business functions, the CIO is silently tasked to have an enterprise view of risks, opportunities and cultural change.
Thus, the CIO of tomorrow is a juggler of critical business needs and change management, actively connecting people to the long-term purpose and pivoting them toward creativity and tech innovation.
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