With face-to-face interactions (momentarily) a thing of the
past, we’re all leaning on tools like Zoom, Slack, and Google Docs to thrive in
this new normal of work.
Here at G2, we were founded on kindness, and our mission is
to help employees achieve their potential through the power of software. When
considering this, we know many of you are more cost-conscious now than ever and
are likely looking for ways to optimize your software stack. We want to help.
We're excited to offer G2 Track for free to companies during
these tumultuous times. All organizations can now use G2 Track completely
free of charge to identify opportunities to optimize their tech spend for
90 days – no strings attached.
Since G2 Track’s launch in 2019, we’ve been fortunate to
help more than 1,000 companies navigate the sprawling software landscape. In
that time we’ve discovered three key factors that triggered
massive overspend in the industry, to the tune of $546 B on Enterprise
Software alone in 2019!
1. The software industry is growing at an exponential
rate – and so is spend on software.
Enterprise software has routinely been one of
fastest-growing global industries – there are new software companies launching
daily and it’s become an almost impossible task to quickly and smartly find the
right software in such a densely populated landscape.
The industry is showing no signs of slowing – from G2’s
proprietary data sourced from G2 Track – companies with more than 250
employees are spending an average of $3025 per employee per year on enterprise
software, up 12% from last year.
Even with COVID-19 tightening department budgets, software
spend continues to rise. In a recent
G2 survey on SaaS spend during the COVID-19 pandemic, data showed
that nearly 70% of respondents believe that spending on software will
be the same as before the crisis or actually increase. Sentiment
driven by the increase in demand for software that facilitates remote work.
It’s more important now than ever before for companies to
make sure that they’re 1. Keeping tabs on their software stack and 2. Selecting
and purchasing the right software for their needs, as these needs increase.
2. But companies are also potentially wasting money
on unused or underutilized software.
Software isn’t the problem – companies are too often
mismanaging their software stack due to lack of clarity into what they already
own, as well as a lack of data on what software fits their needs best.
Idle software, shadow IT, and duplicate products have runamuck
in the industry – and as companies become larger, software becomes harder to
manage and the problem persists.
We found that:
- 30% of software tools are idle or underutilized – productivity and time management software lead the pack.
- Between 10-15% of a company’s software stack doesn't have a clear owner, contract or approval (Shadow IT)
- 25% of software spend is on products with similar or overlapping functionality – organizations are buying duplicate products"
- 18% of purchased software products have a user satisfaction rating lower than 4, according to G2.
- 69% of software contracts have an auto-renew clause and a notice period for cancellation (between 30 and 90 days).
- Less than 10% of SaaS contracts are under a money-saving, multi-year contract (organizations are paying premium prices).
According to our data, some organizations could be
spending half of their software budget on idle, underutilized,
or duplicate software.
With G2 Track, these companies can now eliminate wasted
software spend in the currently challenging economic climate.
3. Most software leaders are making sub-optimal
decisions.
There is a lack of transparency in software – not only in
the quality of products available, but also in contract terms, pricing
structures, and cancelation periods.
Your technology decisions can give you a competitive edge.
With G2 Track, we’re striving to clarify the often opaque world of software
purchasing to help businesses make the best decisions — especially in times
like these. Through our free 90-day offer, companies can gain more visibility
into how much they are spending, determine if they are fully utilizing their
software and establish how critical the software is to their business. Base on
these three things, businesses can optimize their stack to build a better world
of work for tomorrow.
Article source: https://news.g2.com/a-new-world-of-remote-work
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