Gartner Top 10 Data and Analytics Trends
These data and analytics technology trends will have
significant disruptive potential over the next three to five years.
Traditionally, banks targeted older customers for wealth
management services, assuming that this age group would be the most interested.
Using augmented analytics, banks found that younger clients (aged
20 to 35) are actually more likely to transition into wealth management —
a clear example of how relying on business users to find patterns, and on data
scientists to build models manually, may result in bias and incorrect
conclusions.
By 2020, augmented analytics will be a dominant driver of
new purchases of analytics and business intelligence.
Augmented analytics is just one of the top 10 technologies
Gartner has identified with the potential to address these and other major data
and analytics challenges in the next three to five years.
Digital
transformation has put data at the center of every organization.
Businesses are awash with data. They struggle to identify what is most
important and what actions to take (or avoid).
Act now on emerging trends
Rita Sallam, Distinguished Vice President Analyst, Gartner,
says organizations need formal mechanisms to identify technology trends and
prioritize those with the biggest potential impact.
“Data and analytics leaders should actively monitor,
experiment with or deploy emerging technologies. Don’t just react to trends as
they mature,” Sallam says. “Use this list to educate and engage with other
leaders about business priorities and where data and analytics can build
competitive advantage.”
Gartner’s list of top technology trends in data and
analytics does not include trends that are less than three years away from
mainstream adoption (such as self-service analytics and BI) or more than five
years out (such as quantum
computing). Nor does it include nontechnology trends such as data
literacy, storytelling or data
ethics that are also critical to success.
Trend No. 1: Augmented analytics
Augmented analytics automates finding and surfacing the most
important insights or changes in the business to optimize decision making. It
does this in a fraction of the time compared to manual approaches.
Augmented analytics makes insights available to all business
roles. While it reduces reliance on analytics, data
science and machine learning experts, it will require increased data
literacy across the organization.
By 2020, augmented analytics will be a dominant driver of
new purchases of analytics and business intelligence as well as data science
and machine learning platforms.
Trend No. 2: Augmented data management
With technical skills in short supply and data growing
exponentially, organizations need to automate data management tasks. Vendors
are adding machine
learning and artificial intelligence (AI) solutions capabilities
to make data management processes self-configuring and self-tuning so that
highly skilled technical staff can focus on higher-value tasks.
This trend is impacting all enterprise data management
categories, including data
quality, metadata management, master data management, data integration and
databases.
Trend No. 3: Natural language processing (NLP) and
conversational analytics
Just as search interfaces like Google made the internet
accessible to everyday consumers, NLP gives business people an easier way to ask
questions about data and to receive an explanation of the insights.
Conversational analytics takes the concept of NLP a step further by enabling
such questions to be posed and answered verbally rather than through text.
By 2021, NLP and conversational analytics will boost
analytics and business intelligence adoption from 35% of employees to over 50%,
including new classes of users, particularly front-office workers.
Trend No. 4: Graph analytics
Business users are asking increasingly complex questions
across structured and unstructured data, often blending data from multiple
applications, and increasingly, external data. Analyzing this level of data
complexity at scale is not practical, or in some cases possible, using
traditional query tools or query languages such as SQL.
The application of graph processing and graph databases will
grow at 100% annually
Graph analytics is a set of analytic techniques that shows
how entities such as people, places and things are related to each other.
Applications of the technology range from fraud detection, traffic route
optimization and social network analysis to genome research.
Gartner predicts that the application of graph processing
and graph databases will grow at 100% annually over the next few years to
accelerate data preparation and enable more complex and adaptive data science.
Trend No. 5: Commercial AI and machine learning
Open-source platforms
currently dominate artificial intelligence (AI) and machine learning and have
been the primary source of innovation in algorithms and development environments.
Commercial vendors were slow to respond, but now provide connectors into the
open-source ecosystem. They also offer enterprise features necessary to scale
AI and ML, such as project and model management, reuse, transparency and
integration — capabilities that open-source platforms currently lack.
Increased use of commercial AI and ML will help to
accelerate the deployment of models in production, which will drive business
value from these investments.
Trend No. 6: Data fabric
Deriving value from analytics investments depends on having
an agile and trusted data fabric. A data fabric is generally a custom-made
design that provides reusable data services, pipelines, semantic tiers or APIs
via a combination of data integration approaches in an orchestrated fashion. It
enables frictionless access and sharing of data in a distributed data
environment.
Trend No. 7: Explainable AI
Explainable AI increases the transparency and
trustworthiness of AI solutions and outcomes, reducing regulatory and
reputational risk. Explainable AI is the set of capabilities that describes a
model, highlights its strengths and weaknesses, predicts its likely behavior
and identifies any potential biases.
Without acceptable explanation, autogenerated insights or
“black-box” approaches to AI can cause concerns about regulation, reputation,
accountability and model bias.
Trend No. 8: Blockchain in data and analytics
Blockchain technologies
address two challenges in data and analytics. First, blockchain provides the
lineage of assets and transactions. Second, it provides transparency for
complex networks of participants.
However, blockchain
is not a stand-alone data store and it has limited data management
capabilities. A blockchain-based system can’t serve as a system of record,
meaning a huge integration effort involving data, applications and business
processes. Realistically, the technology hasn’t yet matured to real-world,
production-level scalability for use cases beyond cryptocurrency.
Trend No. 9: Continuous intelligence
Organizations have long sought real-time intelligence, and
systems are available to do this for a limited set of tasks. Now it is finally
practical to implement these systems — what Gartner calls continuous
intelligence — on a much broader scale because of the cloud, advances
in streaming software and growth data from sensors in the Internet
of Things (IoT).
By 2022, more than half of major new business systems will
incorporate continuous intelligence that uses real-time context data to improve
decisions.
Trend No. 10: Persistent memory servers
Most database management systems (DBMS) make use of
in-memory database structures, but with data volumes growing rapidly, memory
size can be restrictive. New server workloads are demanding not just faster
processor performance, but also massive memory and faster storage.
Persistent memory technology will help businesses extract
more actionable insights from data. Many DBMS vendors are experimenting with
persistent memory, although it may take several years to modify their software
to take advantage of it.
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